Absence & Substitute Management - Part of Frontline Absence & Time (2024)

FAQs

How do I put in an absence on Frontline? ›

You can create a new absence through one of two options within the app. Press Create Absence directly from the home page (as seen in the first image) or access the Menu and select the Absences option. From this page, you can press the "+" button or press Create Absence (as seen in the second image).

Empathy and Support: Managers with strong absence management skills demonstrate empathy and provide support to employees facing personal or health-related challenges. They create a supportive work environment where employees feel comfortable discussing their absences and seeking assistance when needed.

Time & Attendance provides multiple options for employees or administrators to enter time. Employees can clock in via a kiosk, directly from their computer, or using contactless options such as the Frontline mobile app. Since you define the rules for time collection, the need for manual edits is greatly reduced.

Absence management can include a range of strategies and interventions, such as training and educating employees, providing flexible work arrangements, offering health and wellness programs, and establishing compliant disciplinary policies for excessive or unauthorized absences.

The substitute placement feature will attempt to contact these substitutes first when you create an absence. To access the "Preferred Substitutes" page, click the Account option in the side navigation. Adding Substitutes To add a substitute, click the Add Substitute(s) button.

Editing Absences

If you need to edit a future absence that has already been approved, you must CANCEL the absence and then resubmit the absence with the edited details. Q: Can I edit/cancel a past absence? A: No, you may not edit a past absence on your own.

Time and attendance management covers all practices that are associated with employee time and attendance. In essence, this is about tracking and monitoring employee hours, such as when they start work, when they end work, how long the breaks are, sick days, and time off.

One example of time management might be writing a “to-do list” in the morning (on a piece of paper). It might sound old-fashioned; but getting our priorities straight at the start of the day is an efficient way to begin every morning. Then cross things off the list as you do them.

Add Time. Select the "Add Time" option in the top right corner of the Timesheets section. This opens a Time Entry page. The system automatically lists the date, work detail, and entries for your in/out times, which can be adjusted, as needed.

What does frontline mean in work? ›

Frontline workers are employees directly involved in essential tasks such as customer service, production, and service delivery. They are often the first point of contact between the company and its customers.

Viewing Leave Balances

The "Absence" page provides an overview of balances and other various absence details. If your district has provided these features, you can potentially view Paid Time Off (PTO), absences used during the past year, and a collection of any upcoming, past, or denied absences.

The main difference between that and attendance management is that employees are supposed to come to work. So, while managing attendance is about maintaining the natural order of things, absence management is concerned with the exceptions. Namely, when an employee hasn't come to work and why.

Day One Absence Management

Provide absence and return-to-work notification reports to the employer/manager. Provide anonymous management information on the absences reported to help understand the main issues. Act as a deterrent to stop colleagues from reporting non-genuine reasons for absence​

Absence management, also known as leave management, is a combination of employer policies, procedures, or programs designed to handle employee leaves of absence and minimize the impact of those absences on the employer.

From your Homepage, click on Schedule an Absence to enter an absence. Be sure that you receive a confirmation each time you enter an absence.

Log in to Workday, select the Time Off icon, or go to Actions in your profile, and find Time and Leave. Select Request Time off, select the Type you need from the list, and fill in the details. Click Submit.

Future absences can be cancelled in Frontline. If you would like to cancel an absence, you can do this on the scheduled absence page or on the "Absence Details" page. On either page, simply click the “delete” button to cancel the absence.

To locate the absence in question, reference the dashboard on your Absence Management homepage and select the absence's confirmation number. This link will open the Absence Details. From here, click Split Absence. In the new page that opens, check the box beside the day(s) you want to break off as a separate absence.