Day-One Absence Support | PAM Group | Occupational Health (2024)

The aim of the service is to:
  • ​Provide same-day advice to clients and their colleagues to enable management of short-term absence

  • Offer the colleague a triage/medical helpline, providing support and advice on their health condition

  • Minimise absence through proactive interventions

  • Provide absence and return-to-work notification reports to the employer/manager

  • Provide anonymous management information on the absences reported to help understand the main issues

  • Act as a deterrent to stop colleagues from reporting non-genuine reasons for absence​

Colleagues contact the Day One helpline and report their employment details, reason for absence, work duties and return-to-work date. This is recorded on our OHIO IT system and can be accessed online by managers.​

PAM Day One is a same-day absence referral service and afully integrated feature of our occupational health IT platform, OHIO.

The service offers support to your colleagues and advises managers on short-term absence and cause.​

All Day One referrals are handled by nurses who triage the call and provide advice on the symptoms effect on work and cause of the illness.

Our nurses provide advice and support to minimise the impact on the employee, providing interventions such as:

  • Fast-track-referral to physiotherapy or counselling

  • Fast-track referral to specialists such as occupational health, EAP or their GP

  • Over-the-counter medicine advice

  • Health advice on managing a condition

Added Value
Day One can be provided as a standalone service or incorporated as part of a combined occupational health solution. Because Day One data is contained within our occupational health IT system OHIO, this creates a comprehensive health file for your colleagues and ensures a joined-up approach to delivering the services.
To find out about our additional absence strategiesclick here.
Day-One Absence Support | PAM Group | Occupational Health (2024)

FAQs

What is the first day absence management? ›

Day One Absence Management

Provide absence and return-to-work notification reports to the employer/manager. Provide anonymous management information on the absences reported to help understand the main issues. Act as a deterrent to stop colleagues from reporting non-genuine reasons for absence​

What is Pam mental health? ›

PAM Wellness is one of the UK's most established Employee Assistance Programmes (EAP). We support over a million employees with their mental health and practical life matters through our EAP helpline. Providing an immediately accessible short-term counselling service on a wide range of topics.

Who owns Pam Group? ›

PAM Group is a trading business owned by People Asset Management Group Ltd, a company registered in the England registration number 7474853.

What are the values of Pam group? ›

​• Giving clients the reason to choose us to provide their services​​​.
  • Providing the highest levels of service to every client every day​​​.
  • To always give clients value for money​​​.
  • To be the best we can be every day​.
  • ​​If as a client you ever feel we have not achieved these standards please let us know.

What is the first line treatment for absence? ›

The first-line treatment for absence seizures is ethosuximide. Other therapies include valproate, lamotrigine, and topiramate. Second-line medications that can be used as adjunct therapy include zonisamide and levetiracetam.

What is the absence protocol? ›

It involves implementing policies and procedures to minimize the impact of employee absence on business operations. This includes, – tracking and monitoring employee absences, – identifying patterns or trends, – and taking active measures to address any future issues.

What are the 4 levels of patient activation? ›

Activation appears to involve four stages: (1) believing the patient role is important, (2) having the confidence and knowledge necessary to take action, (3) actually taking action to maintain and improve one's health, and (4) staying the course even under stress.

What is the PAM 13 score? ›

The PAM-13 consists of 13 items on a 4-point Likert scale (1 = strongly disagree, 2 = disagree, 3 = agree, 4 = strongly agree). Item scores are summed up to a raw sum score resulting in theoretical values between 13 and 52, which are then transformed to a standardized metric ranging from 0 to 100.

What does PAM do to the brain? ›

Symptoms of PAM often show up one to nine days after water with the ameba in it gets into the nose. Symptoms are mild at first but then quickly get worse. The ameba kills brain tissue and causes brain swelling, which can lead to death within five days after symptoms start.

What does PAM stand for in healthcare? ›

Patient activation can be measured using the Patient Activation Measure (PAM), which aims to assess 'patient self-reported knowledge, skill and confidence for self-management of one's health or chronic condition'.

Who is the CEO of Pam Group? ›

James Murphy, chief executive of PAM Group, added: "Victoria is a highly-focused and driven professional with the right management and business skills to help lead the growth of Premier OH Solutions.

How does PAM work? ›

Privileged access management (PAM) has to do with the processes and technologies necessary for securing privileged accounts. It is a subset of IAM that allows you to control and monitor the activity of privileged users (who have access above and beyond standard users) once they are logged into the system.

What are the benefits of PAM? ›

PAM allows you to manage passwords using one secure vault which is encrypted and safe enough to prevent cyber attacks.
  • Manage and restrict your ex-employee's access to the organization's resources to prevent cyber threats by closing backdoors.
  • Channelize accesses from a single spot (Single Sign-on)

What are the three primary pillars of PAM? ›

Three fundamental pillars underpin PAM security: reinforcement of the principle of least privilege, management of privileged sessions, and incorporation of multi-factor authentication.

What is absence management in workday? ›

Workday Absence Management provides a comprehensive view into a worker's use of various absence plans, from vacation and sick-day plans to defined leaves of absence. Workers submit absence requests via an intuitive calendar and follow a defined path for approval.

What does absence management include? ›

Absence management can include a range of strategies and interventions, such as training and educating employees, providing flexible work arrangements, offering health and wellness programs, and establishing compliant disciplinary policies for excessive or unauthorized absences.

What is absence case management? ›

Absence management is a means by which employers can minimise the business impact when employees unexpectedly need time off work for illness, injury, or other unplanned reasons such as travel disruption or caring for a dependant.

What is management absence? ›

Absence management is an employer's approach — via policies, procedures or programs — to reduce employee absenteeism, avoid workforce disruption and maximize employee productivity.

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